Making a complaint

You can make a complaint to the PPSB in several ways:

Online

Use this digital complaint service for a quick and secure way to submit your complaint.

In Person

Visit any PPSB office or police station to make your complaint in person.

By Phone

Call the PPSB hotline: +233 (0) 302 773906

By Post

Send a written complaint to the PPSB head office address.

Time limit: You should make your complaint as soon as possible, ideally within 12 months of the incident. However, the PPSB may consider complaints made after this period in exceptional circumstances.