About this service

PCAS helps you submit a police complaint quickly and securely.

About PCAS: We are an independent, non-profit organization that helps citizens make complaints against the Ghana Police Service. We are not part of the government or the PPSB - we provide free, impartial assistance to ensure your voice is heard.

Warning Not for emergencies. If someone is in danger or a crime is in progress, call 191.

How it works

  1. You submit a complaint to PCAS.
  2. We review it for completeness.
  3. We send it to the Ghana Police Service by email or by courier/in‑person delivery.
  4. The police acknowledge your complaint and may contact you for more information.
  5. The police investigate and send the outcome to you directly (not to PCAS).

If you don’t hear back

  • No acknowledgement within 28 days – contact us and we will update/follow up your complaint.
  • No written outcome within 3 months – contact us and we will update your complaint.
Submit a complaint