Contact us
Get in touch with the Public Complaint Assistance Service (PCAS) for help with your complaint or questions about our service.
About PCAS: We are an independent, non-profit organization that helps citizens make complaints against the Ghana Police Service. We are not part of the government or the PPSB - we provide free, impartial assistance to ensure your voice is heard.
How we can help
As an independent organization, PCAS provides support for:
- Guidance on making a complaint against the Ghana Police Service
- Technical support with the online complaint form
- Information about the complaint process and your rights
- Help accessing your submitted complaint
- General enquiries about police complaint procedures
Contact methods
Online support
Fastest response: Use our online contact form below for non-urgent enquiries.
Phone support
PCAS Helpline:
+233 (0) 302 555 0123
Hours: Monday to Friday, 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Closed: Sundays and public holidays
Email support
General enquiries:
support@pcasghana.org
Technical issues:
technical@pcasghana.org
Press and media enquiries:
press@pcasghana.org
We aim to respond to emails within 2 working days.
Postal address
Public Complaint Assistance Service (PCAS)
Independent Citizen Support Organization
P.O. Box CT 1234
Cantonments, Accra, Ghana
Office visits
Address:
PCAS Citizen Support Center
Community Resource Building
Cantonments Road
Accra, Ghana
Visiting hours: Monday to Friday, 9:00 AM - 4:00 PM
Note: Appointments preferred - call ahead
Send us a message
Use our online form for general enquiries, technical support, or feedback about our service. For urgent matters, please call our helpline.
Other ways to get help
Legal advice
For legal advice about your complaint:
- Ghana Bar Association
- Legal Aid Scheme
- Private legal practitioners
Human rights organizations
For additional support: